It is APWA's series of interactive Internet educational programs. Hear it through your speaker phone; see it on your PC. Each
program is led by top experts in the field who convey new ideas, new methods, and new technologies in a fast-paced two hour time frame.
Where is it held?
Right in your own office. All you need is a speaker phone for the audio portion and Internet connection for the visual
portion. If you are hosting or need to train a group of 5 to 25 or more, you will need an LCD projector to hook up to a
laptop or PC, a screen, and a separate phone line for the conference phone.
Are there additional charges?
No. The $175 per connection fee covers one phone connection (audio) and one Internet connection (visual). The number of
people in the room viewing the program is up to you. The call-in line is a toll-free 800 number. Multiple connections
at one location will require an additional fee. Please call the Click, Listen & Learn team at 1-800-848-APWA for more information.
Can the audience ask a question?
Definitely. Through use of the online Q&A chat box, questions can be keyed in directly from your computer to the
presenter(s) and answered during the designated Q&A segments during the live program. Additionally, interactive polling
questions throughout the program give you an idea of how your peers throughout North America are responding to the same issues facing you.
Should I encourage all staff to attend?
Absolutely! The true benefit of this medium is that you can gather office and field personnel together in one spot so
that all information is heard and understood uniformly. Post program discussions are encouraged to determine how the
lessons learned in the broadcast can apply to your city or agency.
Do I need to involve my IT Department?
Not necessarily. You are using only a phone and an Internet connection. Complete connection instructions will be
sent to you via email approximately a week in advance of the program. There will always be an option to participate
in a test the week of the program. The web connection is easily accessible through the home page of the APWA web site at
www.apwa.net on the day of the program and is password protected. The software that is used
is "firewall friendly," so you should not have any problems. For more information, check out our FAQ page at
Click, Listen & Learn Programs Main Page
Education Main Page