Dealing with Difficult Employees

Every agency or company has at least one. Hes the one whos late three days a week. Shes the one who keeps everyone stirred up about the unfair treatment shes being given but every week its a new cause or issue. The Employee Handbook tells the employee what is acceptable behavior and what the enforcement may be for those who violate the personnel policies. Your role as a Supervisor is to determine how best to address the issue with the individual while being certain everyones rights, including the rest of the employees in the working unit, are protected. How will you handle the issue? /p>

The four panelists for this On-Line Mentoring Session will share their experiences and discuss acceptable methods to use in dealing with the employee who doesnt follow the rules. Bring your Supervisors in to share the call and then discuss what you heard and how you might be able to use the information.

Thursday, February 26, 2009

11:00 a.m. Pacific/12:00 Noon Mountain/1:00 p.m. Central/2:00 p.m. Eastern Time

Panelists for this session will include:

Panelists for this call include:
Bill Sterling, Sterling and Associates, Greeley, CO
Mariana Llanso, General Manager III, Hillsborough County, FL
Richard Baier, Public Works Director, Alexandria, VA

Dial-in information:

1-877-339-0022
Participant Passcode: *2682678*
(YOU MUST HAVE THE STAR BOTH BEFORE AND AFTER THE NUMBERS.)


MP3 Download

Right-Click Here and save the mp3 file. Warning! this file is 29 megs in size.

The Reading List from "Dealing with Difficult Employees" can be downloaded at http://www.apwa.net/DR/index.asp?ID=743.