Now in its 7th edition, this updated and revised Manual is a critical tool for any size public works agency. Since 1991, hundreds of agencies throughout North America have used APWA's management practices as the basis for developing or improving their own existing practices, enhancing performance, increasing productivity, and strengthening employee morale. Use this book to learn the basic criteria and procedures necessary to perform as a full-service public works agency. It provides the framework for conducting your own objective agency self assessment, or it serves as the guide for achieving APWA Accreditation. It's a win-win scenario!
The on-line software hosted by APWA is designed to assist agencies in managing the self assessment process and keeping track of supporting documentation in preparation for accreditation. For the on-line tracking software, the Key Contact person will be emailed the product key along with instructions to access the software.
Only one copy of the software may be purchased by the Key Contact.