Will Significantly Improve Your Public Works Department, or Utility

The Effective Utility Management program is the go to source for management improvement.

In May 2006, the Association of Metropolitan Water Agencies; the American Public Works Association; the American Water Works Association; the National Association of Clean Water Agencies; the National Association of Water Companies; the United States Environmental Protection Agency; and the Water Environment Federation joined together to promote effective utility management among the sector.

Within this context, the Collaborative released a series of tools designed to help water and wastewater utilities advance effective management practices to achieve long-term sustainability.

The tools are based on the 10 Attributes of Effectively Managed Utilities and five Keys to Management Success first identified in a report released by the group in May 2007. These tools have been found effective for almost all aspects of Public Works and can be used to improve the efficiency of your agency.

After viewing this program, participants will be better able to:

• employ the ten attributes of successful organizations
• use the five keys to success to successfully identify attribute needs
• convince your key stake holders to participate in your journey to improved management