Mastering the Media
Learn how to avoid common communications mistakes and create the kind of media relationships that promote the public works message in both “good” and “bad” news situations.
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The Leadership Challenge, 3rd Edition
This publication is grounded in extensive research and based on interviews with all kinds of leaders at all levels in public and private organizations from around the world.
Public Works Management - Things They Never Taught in School
Public works management has its benefits and its challenges, and it requires a very difficult skill set, technical expertise and leadership proficiency. This book offers suggestions and makes observations based on the author's experience, things he learned on the job, not in school.
Succeeding at Internal Communications
Learn how to control e-mails, organize electronic incoming mail, and tips for handling the “gaps” in communication between public works departments, city managers, and elected officials.