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PB.X329
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The Effective Public Manager: Achieving

Success in a Changing Government, 3rd Edition

This publication provides core concepts to help real-world managers and mangers-to-be meet the demands of their jobs head on rather than work around the constraints of government and gives them the tools to shape events rather than be shaped by them.

This thoroughly revised third edition:

Presents an updated and detailed examination of management innovation

Examines the centrality of government in an era of global communication and transportation, economic interdependence, and the threat of global terrorism

Contains information on the opportunities and challenges of managing public policy from and with private and nonprofit organizations

Author: Steven Cohen and William Eimicke
Publisher: John Wiley & Sons
ISBN: 0-7879-5939-3
Edition: 3rd
Pages: 336
Year: 2002

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	Members: $55.00 Non-Members: $65.00

Public Works Tough Questions
This book is intended as a book of strategies and answers for responding to tough, tricky, and hostile questions raised by a variety of audiences on specific public works issues.

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Facilitating Your Own Meetings:
Learn basic skills to effective facilitation. Get pointers for doing it yourself, knowing when to call on some other group member to facilitate, or identifying when you should bring in someone from the outside.

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PB.E511

Strategic Communication: Capitalize Your
Learn how to develop and implement a proactive communication strategy that will reflect positively on your agency. You’ll be able to respond with confidence and authority to hard-hitting or hostile questions and address city council members and the public in an informative and persuasive manner.

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Members:
$49.00

Non-Members:
$59.00