Mastering the Media
Learn how to avoid common communications mistakes and create the kind of media relationships that promote the public works message in both “good” and “bad” news situations.
Availability:
Usually ships in 24 hours
Members:
$59.00 Non-Members:
$69.00
PB.E710
Succeeding at Internal Communications
Learn how to control e-mails, organize electronic incoming mail, and tips for handling the “gaps” in communication between public works departments, city managers, and elected officials.
Strategic Communication: Capitalize Your
Learn how to develop and implement a proactive communication strategy that will reflect positively on your agency. You’ll be able to respond with confidence and authority to hard-hitting or hostile questions and address city council members and the public in an informative and persuasive manner.