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PB.E917

Performance Measures for Winter Maintenance

Winter maintenance is critical to ensuring mobility and safety to the traveling public during inclement winter weather. For an agency to make the best use of their limited resources available for winter maintenance it is important that the agency be able to determine how well their storm-fighting tactics are and how good a job they are doing in their overall strategy.

This program presents how performance measures can be developed and applied in the field of winter maintenance.

There are four critical factors that have to be considered in developing performance measures in winter maintenance.

First, the severity of the storm that the agency faces must be determined. This determines how challenging the task of winter maintenance for any given storm will be.

Second, the effectiveness of the chosen tactics used to combat the storm.

Third, the effort expended in fighting a given storm must be fully and accurately measured. Furthermore, these costs need to be benchmarked, if at all possible, against cost values from other agencies.

And, fourth, the results or outcomes of the agency efforts must be measured in a reliable, objective, and repeatable way to assess strategic effectiveness. There are a number of ways in which performance outcomes for winter maintenance can be measured and these will be reviewed and discussed.

However, even having completed these four steps (which is quite an achievement) the performance results are of no value unless they are put to use.

This program also discusses how these results can be used to allow an agency to improve its winter maintenance activities and make the best use of its limited resources.

After viewing this program, participants will be better able to:

Measure how severe a given winter storm is, and how much effort they have expended in fighting that storm.

Implement an appropriate performance measurement system, using objective and repeatable measurements

Evaluate their winter maintenance activities in light of their performance measurements and enhance those activities to make best use of their limited resources.

Publisher: APWA
Format: DVD
Year: 2009

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	Members: $59.00 Non-Members: $69.00

Public Works Performance Management
This book discusses performance management, accountability, and performance measurement. In exploring these three terms, it helps you determine if your agency should renew or initiate its efforts, and provides ideas on how to best proceed with those efforts.

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PB.E502

Training First-Rate Snowfighters
This program discusses how to get the most value from your snowfighter training program. It also identifies training resources, key concerns, and practical tips for training both experienced and inexperienced snowfighters.

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Members:
$59.00

Non-Members:
$69.00

Performance Measurement in Public Works
This book is a practical guideline from a public works perspective. It provides all the important tools you need to kick-start your successful performance measurement effort.

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Liquid Use in Winter Maintenance
Liquids are the current "buzz" in winter maintenance. However, new users are often left wondering how to leverage liquid technology to the fullest extent. This program provides insights from both seasoned and new liquid users and answers several basic questions.

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PB.A507

Urban Snow and Ice Control
This book focuses on successful operations and techniques in urban snowfighting so that your citizens reach their destinations with less risk and inconvenience.

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Members:
$30.00

Non-Members:
$35.00

Lessons Learned From Extreme Winter
Extreme winter events can wreak havoc on planned winter operations, budgets and public perception. This program will detail how agencies in Washington DC, Denver CO and Seattle WA have dealt with major winter events and what they changed because of it.

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