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Public Works Communication Manual, 3rd Ed

Newly revised by a task force of the Leadership and Management Committee, this book is designed to help you through the tough demands of communicating properly in a variety of situations. From public presentations to media relations to desktop publishing, you'll find the help you need in this guide to more effective communication.

Publisher: APWA
Pages: 104
Year: 2003

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	Members: $30.00 Non-Members: $40.00

PB.X406

Model Job Descriptions for Public Works
This CD-ROM contains 80 of the most common public works job classifications. Each description averages 3-5 pages.

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Members:
$29.00

Non-Members:
$34.00

Public Works Tough Questions
This book is intended as a book of strategies and answers for responding to tough, tricky, and hostile questions raised by a variety of audiences on specific public works issues.

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PB.E807

Mastering the Media
Learn how to avoid common communications mistakes and create the kind of media relationships that promote the public works message in both “good” and “bad” news situations.

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Members:
$59.00

Non-Members:
$69.00

PB.E710

Succeeding at Internal Communications
Learn how to control e-mails, organize electronic incoming mail, and tips for handling the “gaps” in communication between public works departments, city managers, and elected officials.

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Members:
$59.00

Non-Members:
$69.00

PB.X1101

Boomer's Guide to Social Media
This publication shows you how to harness your inner expert to connect with people who want to learn more about your brand.

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Members:
$18.00

Non-Members:
$28.00

PB.E511

Strategic Communication: Capitalize Your
Learn how to develop and implement a proactive communication strategy that will reflect positively on your agency. You’ll be able to respond with confidence and authority to hard-hitting or hostile questions and address city council members and the public in an informative and persuasive manner.

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Members:
$49.00

Non-Members:
$59.00

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